Legal terms for wallets and access
Our Legal notice explains the conditions attached to account access, identity details, wallet records and policy requests. Eligibility depends on local law, so we may restrict access when the applicable rule does not allow it or when required account details are incomplete. Before your account opens,
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we ask you to provide accurate registration details and complete phone verification. DANA, OVO, GoPay and QRIS references may appear in account records when you choose those rails, while bank transfer or a virtual account can create separate transaction references. We use those records to match
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activity to the correct account and investigate a status question. The Legal notice also explains how we handle policy updates, account closure requests and contact from you. If wording is unclear, use the policy support route rather than sending duplicate wallet payments or creating another account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.